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  • Customers like
    • Rooms are always clean and nice2
    • Personable salesman1
    • Website easy to use1
  • Customers don't like
    • Deception4
    • Customer service2
    • Unauthorized credit check1

  • 37 minutes ago
  • Hotels and Resorts
  • Winston, Georgia
  • Vacation Booking
  • 1

My wife has 4th stage cancer. We got reservations at the Wynham Hotel on Powers Ferry Rd in Atlanta. A woman named waidya oderal gave my wife the keys while I parked. The keys did not work. The next 30 minutes of trying to get replacement keys were simply terrible. I left. My wife was sick lying on the floor while ms oderal refused to solve my problem that she created of having a key that worked.... Read more

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  • Aug 31
  • Hotels and Resorts
  • Tyler, Texas
  • Horrible Customer Service From The Assistant Manager
  • 9
  • REVIEW RATING 4/5

I stayed at the hotel in Tyler Texas, I called the afternoon to check what time I was to check in. The lady that answered the phone was not customer friendly, she sounded if I was ANNOYING her by asking my questions. She was smacking her gum in the phone and her curt attitude made feel as if I was no welcomed. Arriving to check in the hotel I walked in to the lobby hearing "gangster thug"... Read more

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  • Aug 21
  • Hotels and Resorts
  • Jim Thorpe, Pennsylvania
  • Wyndham Hotels And Resorts Booking
  • 17
  • REVIEW RATING 4/5

I booked 2 hotel rooms for my coming trip like I always do on their site. I have an account with them and used my points to book the rooms. The problem was the account I set up with my husbands email address and used his name in the profile. I never had a problem with reserving a room using my name since hotels want the person who paying for the room on the reservation. All of a sudden this is... Read more

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  • Aug 15
  • Hotels and Resorts
  • Maui County, Hawaii
  • Wyndham Hotels And Resorts Vacation Ownership
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

I have no idea what this property is like (This particular place was Royal Gardens on Oahu), but that's not my issue. My issue is a WARNING---do not trust Wyndham when they are trying to sell you a timeshare! I had a horrible experience in 2012 that is still haunting me today. I was naive and didn't do my homework and it cost me nearly $8000 and it's still damaging my credit. After buying the... Read more

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  • Aug 09
  • Hotels and Resorts
  • Bartlesville, Oklahoma
  • Wyndham Hotels And Resorts Deluxe Double Queen Room
  • 23
  • REVIEW RATING 4/5

My family and I booked a double queen deluxe room, which now I regret... First off, the deluxe isn't any different than a standard, they don't offer a microwave or refrigerator, which is so inconvenient considering maybe one ice machine worked within 10 floors and the only pop machine that we could find that worked, only carried 3 things and even took a few dollars of ours. We ended up purchasing... Read more

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I think it's was ridiculous to have to pay for breakfast here!! For the amount of money for this room at any other hotel breakfast would be free!! I will not be returning to any Wyndham hotels!! Very dissatisfied!!! Add comment

  • Jul 26
  • Hotels and Resorts
  • La Jolla, California
  • Wyndham Hotels And Resorts Staff
  • 35
  • REVIEW RATING 5/5

First of all: I parked my vehicle in a parking spot where there was absolutely no sign on it what so ever that it is reserved for a manager. I went to my vehicle to get something, Chris asked me to move my vehicle to a different parking spot and I asked him what the difference is? He said: this is reserved for the manager. I didn't say anything and I went ahead and I moved my vehicle to a... Read more

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The phone number for reservations gives you a foreign agency that tries to sell you memberships etc The biggest thing though is I asked for a reservation for a specific town. Was told they were full but there was a room in a town "only 7 miles away" from there. So we booked it. Then got off the phone and looked at the map. It was actually 189 miles south! We were going north! Add comment

  • Jul 22
  • Hotels and Resorts
  • Palm Harbor, Florida
  • Shelborne Wyndham Grand South Beach
  • 12
  • REVIEW RATING 3/5

Poor experience, dirty bathrooms and over priced small rooms in an old cramped hotel that disappoints. Too many other great choices on the beach. Food just ok, no entertainment to speak of, everything happens at the other hotels. Staff even complained about the owners wife being like Leona Helmsly, demeaning to everyone. We left the hotel to eat and to have fun. Why give your money to a place... Read more

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  • Jul 19
  • Hotels and Resorts
  • Tulsa, Oklahoma
  • Wyndham Hotels And Resorts Booking
  • 33
  • REVIEW RATING 4/5

We booked TWO rooms with two beds through Priceline, go an email confirmation, called Wyndham and confirmed our two rooms, drove 3 hours to Wyndham to be told that we were only booked for one room even though our email said TWO!! The lady at the front desk was rude, disrespectful, and argumentative!! What happened to customer service?? I have never been to a hotel and been treated the way this... Read more

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