WYNDHAM VACATION RESORTS BILLS OWNER FOR INVOICE REGARDLESS OF WHETHER OR NOT BILL IS PAID ON TIME. I pay my monthly CHARGE on time through my bank account.
Club Wyndham insists that I must also pay a $8 dollar charge for the privilege of receiving a bill (they call a “Statement”). I have told them I don't want a Statement. They still send it and bill me $8/Month. They told me that the only way I could avoid this is by paying on line.
I did PAY ON LINE through my bank but they still billed me, stating that I must pay them through THEIR own WEBSITE ON-line system to avoid the charge. I have an on-line access to Wyndham so that is not the charge. I should not be billed for a Statement, let alone one I don't want.
They insist I must, regardless of whether or not my bills are paid on time. This is improper treatment and abuse.
Reason of review: Poor customer service.
Monetary Loss: $32.
Preferred solution: Stop billing for statement .