WYNDHAM VACATION RESORTS BILLS OWNER FOR INVOICE REGARDLESS OF WHETHER OR NOT BILL IS PAID ON TIME.I pay my monthly CHARGE on time through my bank account.
Club Wyndham insists that I must also pay a $8 dollar charge for the privilege of receiving a bill (they call a “Statement”). I have told them I don't want a Statement. They still send it and bill me $8/Month. They told me that the only way I could avoid this is by paying on line.
I did PAY ON LINE through my bank but they still billed me, stating that I must pay them through THEIR own WEBSITE ON-line system to avoid the charge. I have an on-line access to Wyndham so that is not the charge. I should not be billed for a Statement, let alone one I don't want.
They insist I must, regardless of whether or not my bills are paid on time.This is improper treatment and abuse.
Reason of review: Poor customer service.
Monetary Loss: $32.
Preferred solution: Stop billing for statement .