See: https://www.youtube.com/watch?v=ynT9ltITjMg Drew Lynch is a well-known comedian. His stutter and voice volume are the result of an accident.
Titus, the manager, broke ADA laws and I hope he is taken to court. Also, Titus' (mis)behavior has resulted not only in Mr. Lynch's denial of a room, Mr. Lynch's livelihood has been threatened as well.
Since the comedy clubs have some kind of deal with Wyndham, Mr. Lynch has now been banned from performance in these clubs. Presumably, the comedy club chain does not want to lose their low(er)-cost deal with Wyndham. ALSO: Please note how respectfully the Hilton -- right across the street from the Wingate Wyndham Richmond Short Pump hotel -- treated Mr.
Lynch. No questions. No illegality. No security guards.
Just respect and professionalism. I will not patronize the Wyndham chain.
Reason of review: Poor customer service.