Wyndham Hotels And Resorts - Review about Hotel Accommodation from Playa Del Carmen, Quintana Roo

The generator went out in the Viva Wyndham, our room flooded, no air conditioning, no customer service, rooms literally have puddles in, cannot use electric or there is danger of electrocution.Absolutely the word resort ever.

If you booked a room here change. The photo used is after they tried to mop out room. The floor is not shiny, it's soaked. They gave us towels to walk on but not a dehumidifier.

Management is nonexistent.My garage is more luxurious.

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More Review Details

Quality of Accommodation
Customer service
Quality of Food
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability

Reason of review:
Bad quality
Product or service
Hotel Accommodation
Review category
Hotels and Resorts
review #650504

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