Checked into hotel on 14 Nov to find two small beds that were sold as "undescribed." Assured that the beds were large enough to accommodate two adults and two kids.We walked in to find two very hard, steps above a twin, very cluster room with beds.
I immediately contacted the front desk to speak with manager " Mike".
He was very unconcerned and unwavering in his tone and resoultion to help, despite all my attempts to inform him of the inconvenience. .He basically stated...due to booking and the weekend..good luck finding another room, as i pleaded for an extra cot or room change..my son slept on the floor as i sleep in the single chair to allow for my wife, daughter, and infant son to sleep in the two small beds... i paid 179 dollars for a sore neck, back and poor customer service.
The door knobs were broken and the carpet smelled.In the internet, it depicted to large advertised beds fir that rate; we walked in after and hour drive to find beds equal to two upgraded twin beds...
More Review Details
|Facilities and Services|
- Product or service
- Hotel Room
- Review category
- Hotels and Resorts
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "We are platinum members of Interval International. We had a deposit that we needed to use before July and a planned vacation to Nova Scotia. We used our exchange for..."
- "We stayed at a Howard Johnson in beckley wv and the room was so dirty no one care about it. Here are some pics. The bedspread had burn holes in..."
- "We stayed at the Wyndham in bossier city Louisiana . The first room was nasty so they put us in another room. The sheet and pillowcase had a..."
- "Ordered the "what a treat bouquet". Got a pure yellow bouquet of half-assed flowers. This is the bouquet i got. Will never return to them. $75 for a..."
- "I ordered a warm blond wig with layers and nice blended colors. I waited a month to get it. What I received was no better than a cheap party store Bob..."
- "I purchased a vinyl album from the band Bad Suns (Kings Road Merch manages their online store). The album arrived with a torn up and bent album jacket/cover. I wrote..."
- "I am duly authorized by law, and duty bound as a Spiritual Master, to make statements in public to warn other people about harm or danger. This falls under Qualified..."
- "Omg old lettuce thankfully very little of it and no tortillas with my fajitas? Triangle town center in Raleigh is having some issues with online ordering and the app orders...."
- "Hello my name is Pamela Kyriakides, our mortgage company made everything so easy and fast i could not believe it. Not one glich or hiccup. Just..."