2 comments

Checked in on Friday night 9/14/2012 for a six night stay

I was never told that I would have to have my credit card used as collateral on my 6 night stay before arrival.I was never told they would be charging me 13 dollars a night to park my own car.When I checked in the Person that checked me in told me the hotel would put a 350.

charge on hold on my card,I said ok. When I checked with my bank . I found a 978.37 hold on my card. I complained to the Management with no resolution.

They said this was customary and I should have assumed they would do this. This is unacceptable as an answer. Assumed they would do this WTF is this. This is a ripoff.

I tried to reason with them to put the difference from the 350. back on my card.

They gave me a runaround.I am still tryng to resolve this scam.

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Anonymous
#542686

It's not a scam, they're pre-authorizing the amount of your stay plus incidentals. That's how most hotels work! Yes, in my opinion you should've assumed this, it's common practice.

Anonymous
to sessa Hinsdale, Illinois, United States #814189

That amount is ridiculously excessive.

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